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Error: no internet or something went wrong error.

1)Make sure all connections are made correctly.
2)Make sure you have selected your internet service (wifi or ethernet for wired cable connection) in settings and installed your password if using wifi. No password is needed if you are using the wired ethernet connection .
3) Make sure the date ,time and time zone are correct.
4)To reset device app,close app ,return to home page ,power off unit,and remove power cord for 10 seconds.Restart device.Try using as normal.

If this is not the case try the following.
1)Try resetting the device app,close app ,return to home page ,power off unit,and remove power cord for 10 seconds.Restart device.Try using as normal.

If this is your case you will have to contact One4tv support 912-376-9945  send a text message. or send a email to one4tvnow@gmail.com